Candidate Manager & HR Coordinator

Business Summary

TokuSaku Consulting is a minority-owned management and technology consulting firm dedicated to driving best-of-class solutions across multiple verticals. TokuSaku is comprised of experienced professionals with expert-level skills and expertise in business strategy, process, technology, and people. Since 2007, we have supported both public and private clients across a broad range of industries, including healthcare, government, education, retail, technology, and financial services. Our projects range from software implementation to process improvement, and from strategic planning to business continuity. Our consultants see every problem as an opportunity, believe partnership and collaboration are the only way to go, value teamwork, aim to simplify, and enjoy taking things to the next level. We are always looking for talented, well-rounded Senshus (team members) to join us.

Job Summary

This role supports the President, Business Operations Team, and Shihan (Business Development) Team to manage the candidate management, recruiting and placement process. In addition, they will provide Human Resources oversight to ensure compliance with local and national regulations and applicable employment laws. They are responsible for building and managing a pipeline of potential consultants for our clients and frequent communication with the Business Operations Team, Sales team, and outsourced HR suppliers.

Essential Duties & Responsibilities

Recruit and manage a well-maintained pipeline of qualified candidates - Track prospects/candidates in Outreach (tracking tool), maintain contact, awareness of availability and follow up activities. Execute candidate generation strategies to build/enhance pipeline of qualified diverse candidates. Utilize social media and networking to market qualified candidates and manage internal candidate referrals.
Manage the interview process - Conduct screening of candidates, collect documentation, schedule interviews, review profiles, provide feedback and follow up. Build and maintain excellent candidate relationships throughout the prescreen/interview process. Communicate and report metrics to team.
Support candidate placement - Engage with the Business Development team to understand the business focused project skill and qualification needs to source for candidates and provide project placement support. Drive process to ensure effective candidate profiles.
Manage the on-boarding process – Collect all proper forms, set up e-mail/computer access, provide company handbook detailed review.
Serve as the primary contact point to provide effective HR advisory services for employees that cover absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters.
Provide backup support for payroll processing, including updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes.
Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart.
Work with outsourced HR provider to properly administer benefits, compensation, and employee performance programs.
Suggest new procedures and policies for improving employee experience.
Ensure compliance with local and national regulations and applicable employment laws, and update policies and procedures when necessary.
Work with the Business Operations Manager to lead key projects that drive recruiting excellence within the business, provide staffing expertise and recommendations to streamline the recruiting process.

Qualifications

Education

Required: Bachelor’s degree in Business Administration or related field OR 4 years of equivalent experience, AND two years of previous internship or job experience in Business Operations, Talent Acquisition, and/or Marketing.
Desired: Experience recruiting in both technically focused and business operations-focused companies.
Desired: Two or more years of additional work experience in Business Operations, Talent Acquisition, and/or Marketing.

Required Knowledge, Skills, and Abilities

Client/Candidate relations experience on the phone and through email
System-oriented and familiar with setting up systems
Excellent verbal and oral written communication skills
Proficiency with Microsoft 365 Tools (Word, Outlook, Teams, SharePoint, OneNote)
Quality proofreading and content editing Organization and prioritization of task
Strong interpersonal communication skills and relationship building
Effective problem-solving through analytical thinking
Knowledge of marketing principles
Ability to gather and interpret relevant data and information

Desired knowledge, Skills, and Abilities

Basic business math including percentage calculations
Brand representation and service marketing
Knowledge of technical and business skillsets and terminology

Total Compensation

Pay: $65-80K/year, Full-time
Medical Insurance with EAP; HSA Option
Dental, Vision, & Life Insurance
401(k), plus Matching
Paid Holidays: 9 days/year
PTO: 10 days/year, 15 days/year after 3 years, 20 days/year after 5 years
Yearly Career Training Allowance
Semi-monthly Cell Phone Stipend
Yearly Profit-sharing Potential
Lead Incentives
Year End & Employee of the Year Bonus Potential
Selected Kraken Hockey Tickets Provided

Application Process

Please submit your resume to careers@tokusaku.com for review. You may be asked to participate in our interview process. The process may include an interview with members of the Business Operations Team, and a final interview with TokuSaku’s President, Business Partner, and Resource Manager. You may be asked to sign a standard Nondisclosure Agreement (NDA). A background check may also be processed.

The job description does not constitute a written or implied contract of employment. TokuSaku reserves the right to revise or change job duties and responsibilities as the need arises. Requirements are representative of the minimum levels of knowledge, skills, and experience required. TokuSaku is an equal opportunity employer.