Business Analysis Consultant

Business Summary

TokuSaku Consulting is a Seattle-based, minority-owned management and technology consulting firm dedicated to driving best-of-class solutions across multiple verticals. TokuSaku is comprised of experienced professionals with expert-level skills and expertise in business strategy, process, technology, and people. Since 2007, we have supported both public and private clients across a broad range of industries, including healthcare, government, education, retail, technology, and financial services. Our projects range from software implementation to process improvement, and from strategic planning to business continuity. Our consultants see every problem as an opportunity, believe partnership and collaboration are the only way to go, value teamwork, aim to simplify, and enjoy taking things to the next level. We are always looking for talented, well-rounded Senshus (team members) to join us!

Job Summary

Review, analyze, and evaluate client business systems and user needs. Gather, translate, and document requirements. Define scope and objectives and formulate systems to facilitate overall business strategies. Help clients define current and future state processes and conduct risk assessments. Review and maintain company data and provide guidance on data schemas best-serving client operational needs. Rely on well-rounded experience and expert judgment to plan and accomplish goals. Translate between technological development and business operations to produce high-quality results. Participate in test plan development. Typically report to a manager or head of a unit/department within the client’s organization and a TokuSaku Shihan (manager). May work in the greater Seattle area, fully remote, or in a hybrid capacity depending on client needs.

Essential Duties & Responsibilities

Effectively manage time, prioritize work, multi-task across many assignments, and create deliverables despite ambiguity and limited direction.
Conduct stakeholder interviews and workshops to ascertain requirements.
Analyze work procedures and recommend changes to improve the effectiveness of the organization's management.
Synthesize acquired knowledge of client processes into IT system requirements to support ongoing operations.
Utilize solid technical writing skills to produce clear and concise project and process documentation.
Work effectively as a cross-functional team member and confidently engage and communicate with employees at all levels.
Perform detailed research and reporting duties as assigned. These may include data analysis and visualization, as well as presenting.
Carry out other duties and responsibilities assigned by management.

Qualifications

Education

Required: Bachelor’s Degree or equivalent experience in a related area
Desired: Certified Business Analysis Professional (CBAP), Lean, and Six Sigma certification(s)

Experience

Required:
- 3-5 years of experience as a business analyst or in a similar role
Desired:
- Some exposure to process improvement and project management
- Some consulting experience

Required Knowledge, Skills, and Abilities

Strong interpersonal communication skills.
Think analytically to effectively solve problems.
Proficiency with Microsoft 365 Tools (Word, Excel, Project, PowerPoint, Visio) and Windows 10.
Gather and interpret relevant data and information.
Define and document workflow models.
Willingness to question institutional assumptions
Desired: Use the Business Analysis Body of Knowledge (BABOK) to contribute to projects.
Desired: Advanced skills/expertise with Microsoft Excel.

Application Process

After submitting your resume for review, you may be asked to participate in our interview process. The process may include a prescreen call, an interview with a current TokuSaku consultant, and a final interview with TokuSaku’s founder. You may be asked to sign a standard NDA agreement and complete a TokuSaku profile detailing your skills and experience. A background check may also be processed.

The job description does not constitute a written or implied contract of employment. TokuSaku reserves the right to revise or change job duties and responsibilities as the need arises. Requirements are representative of the minimum levels of knowledge, skills, and experience required. TokuSaku is an equal opportunity employer.