Change Management

At TokuSaku, Change Management is the discipline of integrating, managing, and reinforcing the people and organizational sides of change to achieve sustainable benefits.

Our Structured Approach

Organizational change is difficult and emotional. Regardless of what drives change, TokuSaku provides the
expertise to minimize the loss of time and productivity required to adopt change. We apply best practices to your change effort through careful listening, effective investigation, and creative facilitation. Our methodology guides leadership, management, and staff on the path of collaborative engagement resulting in a powerful and effective change experience.

Our structured approach:
  • Adapts best practices to fit your organization’s natural strengths
  • Engages leadership, management, and staff in collaboration improving communication, increasing transparency, and reducing risks
  • Enables your staff to be competent, confident, and committed to the change
  • Results in realization of the benefits you require such as on-schedule deployments, lower cost implementations, improved customer quality and return on project investment


TokuSaku was brought into the consulting services group of a large software company to assess and
operationalize a global risk reserve management program. Data gathered from the field showed a lack of
consistent processes and tools, and key financial information was not available for decision making at any

TokuSaku engaged a global core team to co-create policies, processes, and tools. The program was rolled out worldwide, using the core team for credibility and adoption at the country level. We had circumvented a potentially debilitating buy-in problem by having users and managers create and deliver the solution.

Adoption soared as successes from pilot runs reached the ears of top field and HQ management. A new
reporting tool provided financial data previously unseen.
The alignment of global field services around consistent process and tools allowed for new visibility and
management of tens of millions of dollars in risk reserve funds. It also provided data for reducing losses on projects, as well as the ability to engage in higher risk/payoff engagements.