Business Analysis & Operational Review

TokuSaku Business Analysis and Operational Review Specialists engage your teams in preparing for the challenges associated with changes in processes or information systems that enable you to achieve desired institutional objectives.

Our Structured Approach

Whether emphasizing opportunities for innovation, growth and or improved performance, TokuSaku’s core objective is to foster a culture of transparency and common vision. We begin with an objective, detailed review of stakeholder-related challenges (demand for changes in quality, cost or responsiveness) and
management practices to help you identify issues impacting operational success. We support you in developing your business case and requirements, assessing feasibility and risk, reviewing options to select solutions, creation of a project plan including identification of controls and measures, then help you execute.

Our structured approach:
  • Focuses on your processes, strategies and current operating systems, identifying complications and solving for their root causes
  • Quantifies objectives and measures of success including procedural, financial, informational, audit or compliance related, establishing methods for you to monitor success and adjust processes
  • Provides you with greater visibility and compels you to identify changes in approach that support your strategic objectives
  • Supports implementation of changes that lead to improved market share, long term competitiveness, increased revenue growth and or sustained profitability


A large Seattle based Software Company wanted to address differences between program level incentives
programs offered to partners in the US and the rest of the world. TokuSaku was hired to conduct and
document a prioritized gap analysis of US and worldwide incentive programs.

TokuSaku worked with US and worldwide channel incentive teams to document closure strategies for each
identified gap develop an initial, high-level impact assessment for each key element in the gap analysis and established a program alignment strategy for each. We then assisted with the development of a graphical timeline outlining the proposed alignment plan that could be incorporated into a Channel Incentive Governance Council (CIGC) proposal presentation.

As a solution, TokuSaku proposed a full migration of US channel incentive programs to the worldwide model for the upcoming fiscal year. Sought agreement that US team would be involved in updating the worldwide model to insure programs would provide full flexibility for the US to address key business opportunities.